What You Must Find Out Before Hiring A Carpet Cleaning Service
Are you in the market for a carpet cleaning service, but before hiring a company you would like to know what considerations must be made when hiring one? It is your responsibility to hire the type of company that you can trust to do a good job, whilst charging you a fair price. By asking the right questions and doing a little bit of research on what makes a good quality carpet cleaning service will you be able to choose one you can depend on.
Get Everything in Writing
It is of no use to getting an oral agreement because if things go wrong then you can’t prove anything to anyone regarding what was agreed upon and promised. You need to get the work that will be done in writing so that if the carpets are damaged you can sue them if they try to get out of it, or you can negotiate with the service regarding some compensation. An expert from Top Ten Reviews explains the importance of getting a written agreement:
“It’s essential that a carpet cleaning service guarantees its services in writing. A written contract will ensure they follow through on their guarantees. You don’t want them cutting any corners when it comes to cleaning your home or office.”
Any reputable service will not hesitate when you ask for a written contract, and if they do then you should be suspicious and consider going elsewhere.
Agree on a Price Before the Job
A lot of different services across many different industries have a habit of charging extras as the job goes along. To avoid getting charged extras you need to opt for the type of payment setup that allows for both parties to agree on a price before the job is done. This is not an uncommon way of handling the transaction and most reputable carpet cleaning services know what a job will cost in advance and will therefore have no problem with agreeing on a price straight away. An expert from the Citizens Advice Bureau explains why drawing up a contract before work begins can be in your favor:
“When you agreed the price with the garage you entered into a contract with them. This applies even if you find out the amount you’ve agreed to pay is a lot more than it should be.”
In some cases when the job goes greatly over budget you could be saving yourself a lot of money by making the effort to ask for an upfront payment setup.
Turnaround Time
You might have an immediate need for your carpet to be cleaned so find a service that can handle the job in a turnaround time that will suit your needs. Some companies take on too many clients at one time and end up promising a whole lot of what they can’t deliver on time. For this reason it is a good idea to choose a big company that you know has a big enough workforce to handle your carpet cleaning jobs whenever you need them done.
Get the opinions of previous clients regarding what turnaround times they have experienced if you want to know what to expect with your cleaning job. Alternatively you could try out the cleaning service a few times to get a first-hand experience for yourself. During the phase where you are trying them out you need to pay attention to a lot of different factors such as the quality of the job which they have done, the professionalism of their staff and the methodologies used to carry out the job. A good quality service will only use the best equipment that is out there when tackling their jobs.